The customer-scenario / decomposition round
Comes up in: Customer scenario, AI system design
This concept is being written. It gets the full five steps — explanation, predict, interview angle, practice with tests, and review cards. Here is exactly what it will cover, so you can study it elsewhere in the meantime.
What it covers
- what the round tests (candidate reports, 2025–26, dated)
- clarifying questions before solutions
- turning a vague business goal into a phased plan (discovery → pilot → rollout)
- success metrics and baselines
- risks and mitigations
- interviewer-as-customer role-play
- time-boxing a 45–90 minute round
Words you will know
What you will practise
- 3 role-play scenarios as a self-run mock (timer, scenario prompts, rubric) or a peer mock with a partner playing the customer
Interview questions this answers
- A bank wants an AI agent to cut support costs by 30 %. Walk me through what you would do.
- The pilot works technically but the customer's VP is unhappy. How do you recover?
- The customer asks for a feature that would take three months. How do you respond?